Terms of service

1. 👋 Introduction

Welcome to souqimax.com. By accessing or using our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before making any purchase.

These terms apply to all visitors, users, and customers of souqimax.com, operated in the United Arab Emirates (UAE).

2. 🛒 Use of Our Website

By using souqimax.com, you confirm that:

  • You are at least 18 years of age or accessing the site under parental supervision
  • You will use the website for lawful purposes only
  • You will not misuse, hack, or tamper with the website in any way
  • All information you provide is accurate, current, and complete
  • You will not reproduce or resell any content from our website without written permission

3. 📦 Products & Availability

  • All products listed on souqimax.com are subject to availability
  • We reserve the right to limit quantities or discontinue any product at any time
  • Product images are for illustrative purposes and may slightly differ from the actual item
  • We make every effort to display accurate colors, sizes, and descriptions, but cannot guarantee complete accuracy on all devices

4. 💳 Pricing & Payment

  • All prices on souqimax.com are listed in UAE Dirhams (AED)
  • Prices are subject to change without prior notice
  • We accept payments via credit/debit cards, online transfers, and Cash on Delivery (COD) where available
  • souqimax.com uses secure payment gateways to protect your financial information
  • In the event of a pricing error, we reserve the right to cancel the order and issue a full refund

5. 🚚 Order & Delivery

  • Orders are processed within 1–2 business days after confirmation
  • Delivery timelines may vary depending on your location within the UAE
  • souqimax.com is not responsible for delays caused by courier companies, customs, or unforeseen circumstances
  • You will receive an order confirmation email once your purchase is complete
  • Risk of loss and title for items pass to you upon delivery

6. 🔄 Returns & Refunds

All return and refund requests are governed by our Return & Refund Policy, which is incorporated into these Terms of Service. Please review it carefully at souqimax.com before making a purchase.

7. 🔒 Privacy & Data Protection

  • souqimax.com collects and processes your personal data in accordance with our Privacy Policy
  • We do not sell or share your personal information with third parties for marketing purposes
  • Your data is stored securely and used only to process orders and improve your shopping experience
  • By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy

8. 🧾 Account Responsibility

If you create an account on souqimax.com:

  • You are responsible for maintaining the confidentiality of your login credentials
  • You are fully responsible for all activity that occurs under your account
  • Please notify us immediately if you suspect any unauthorized use of your account
  • souqimax.com reserves the right to suspend or terminate accounts that violate these terms

9. 🛡️ Intellectual Property

  • All content on souqimax.com including logos, images, text, and graphics are the property of souqimax.com
  • You may not copy, reproduce, distribute, or use any of our content without prior written consent
  • Unauthorized use of our content may result in legal action

10. ⚠️ Limitation of Liability

souqimax.com shall not be held liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or products
  • Loss of data, revenue, or profits resulting from the use or inability to use our services
  • Third-party actions, including courier delays, payment gateway issues, or external website links
  • Damages resulting from unauthorized access to your account

11. 🔗 Third-Party Links

Our website may contain links to third-party websites for your convenience. souqimax.com:

  • Has no control over the content or practices of these websites
  • Is not responsible for any damage or loss caused by visiting third-party links
  • Recommends reviewing the privacy and terms policies of any external website you visit

12. 📝 Changes to Terms

  • souqimax.com reserves the right to update or modify these Terms of Service at any time
  • Changes will be effective immediately upon posting on our website
  • Continued use of our website after changes are posted constitutes your acceptance of the new terms
  • We encourage you to review this page periodically to stay informed

13. ⚖️ Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from the use of souqimax.com shall be subject to the exclusive jurisdiction of UAE courts.

14. 📞 Contact Us

If you have any questions about these Terms of Service, please reach out to us:

Last Updated: June 2026
By continuing to use souqimax.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.